Accent MR Accent

Our Story

How it all began

Back in 1988, a group of nine transport planners and economists spotted the opportunity to bring some statistical rigour to what they saw as a generally lacklustre and cookie-cutter approach to delivering quantitative research. Through their involvement in transport strategy, at a time when there was growing pressure to close further railway lines, they’d seen that, if you actually asked what passengers needed to use the system and then responded to those needs, the railways could be kept open.

  • Just to reiterate our thanks for a job very well done. We really appreciated your tenacity and experience in navigating some tricky challenges and delivering a very clear set of findings.
    Steve Plimmer, HomeServe
  • They’re really personable and quick to respond. And they’re good at what they do.
    Joanna Taylor, Scottish Power
  • Accent have continually impressed me by their diverse offering of services in the field of customer insight and the way they work collaboratively with us to deliver award winning research for our key clients.
    Kelly Kilby, Atkins
  • Thank you so much for the debrief last week. We think very highly of the work you’ve done for us - both the outputs you’ve delivered and the manner in which you were able to undertake the research have been appreciated.
    Michelle Lewis, Electricity North West

Where we are now

Thirty years on, Accent has grown into a full service, integrated agency, equally proficient in qualitative and quantitative methodologies. Rob Sheldon, our MD, continues to drive the company which is committed to developing new techniques to get to the heart of any client issue. Rob was responsible for bringing the Stated Preference technique (a sophisticated version of conjoint analysis) to the UK in the 1970s and we continue to explore innovative approaches to enhance the richness of the insights we provide for our clients.

Our Team

Agnes-Silvia Banyai
Agnes-Silvia Banyai
Research Manager
Dee Chudasama
Dee Chudasama
Data Processing, Computing & Quality Director
Nancy Curzon
Nancy Curzon
Head of Qualitative Research
Indranee Dasanayake
Indranee Dasanayake
Financial Controller
Angéline Dépaty
Angéline Dépaty
Manager Telephone Unit
Portia Easter
Portia Easter
Admin Assistant
Jamie English
Jamie English
Senior Supervisor, Telephone Unit
Eden Foley
Eden Foley
Senior Research Executive
Tosin Fombo
Tosin Fombo
Senior DP Analyst
Sean Hannaway
Sean Hannaway
Coding Executive
Chris Heywood
Chris Heywood
Technical Director
Julian Hollo-Tas
Julian Hollo-Tas
Chief Operational Officer and DPO
Yasamin Mehraj
Yasamin Mehraj
Research Consultant
Don Nguyen
Don Nguyen
Senior Research Executive
Emma Trinh Nguyen
Emma Trinh Nguyen
Research Executive
Robert Owen
Robert Owen
Accounts Assistant
Jennifer Pham
Jennifer Pham
Research Executive
Veronica Pinto
Veronica Pinto
HR and Quality Manager
Rachel Risely
Rachel Risely
Deputy Managing Director
Liam Scully
Liam Scully
Senior Software and Database Developer
Heather Seraphin
Heather Seraphin
Senior Data Processing Analyst
Omar Shareef
Omar Shareef
Field Manager
Rob Sheldon
Rob Sheldon
Managing Director